Billing Terms & Conditions
1. Accepted payment methods
At Inna London, we offer several secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- American Express
- Apple Pay & Google Pay
- Maestro & Mastercard
- PayPal
- Visa
All payments are processed in British Pounds (GBP).
2. Payment processing
Payments must be completed at the time of purchase.
Orders will only be processed or dispatched once full payment has been received.
If a payment is declined or fails, the order will not be confirmed.
3. Pricing and currency
Prices on Inna London are displayed in British Pounds (GBP).
- All prices listed on Inna London are in British Pounds (GBP).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure payment processing
Inna London uses SSL encryption and trusted payment service providers to ensure secure transactions.
We do not store credit card details or other sensitive payment information.
5. Refunds and chargebacks
Refunds are processed in accordance with our Returns and Refund Policy.
Unauthorised chargebacks will be disputed. If you experience any issues, please contact us first at info@inna-london.com
6. Fraud prevention
Inna London reserves the right to cancel or place on hold any order suspected of fraud or misuse.
For high-value transactions, additional identity verification may be required.
Contact information
Business name: Inna London
Address: 190 Oxford Street, London W1D 1NR, United Kingdom
Email: info@inna-london.com
Phone number : +44 7520 663243
Customer service hours: Monday to Friday, 9:00–17:00 (CET).
We aim to respond to your email within 1–2 working days.